Does Microsoft Internet Explorer have to be installed on user's computer?

• Yes.
  We use some DHTML technology related with Microsoft IE. That is why it is faster to save flash file by using our tool than any others. Users' computers, therefore, must have Internet Explorer 4.0 or later version.

Does it support Netscape or Opera?

• No.
  Infine Capture only support IE and those browser which use IE core currently, such as Myie and so on. We will add this support in future.

Why can not I save from current web page some time?

• Cause some flash is not a single part. You can use the function called Search in Temporary Internet files, and specify URL of the site and begin to search. You will then find many pieces of flash file which related with the one you have seen at IE.

How can I Order Infine Capture Flash?

• Find order information here
  

  When your order accepted, a registration code will be sent into your E-mail box within 24 hours. Enter the registration code in your Infine Capture Flash's register dialog.

How can I get technical supports if I have encountered problems?

• If you have any further questions, please send your questions to techsupport@Infinesoft.com We'll reply to your questions within 2 working days.
  

  Please provide your Username & E-mail Address which you have used to register Infine Capture Flash. We don't provide free technique supports for unregistered users. All of the reply will be sent to your registration E-mail address.